When you visit the emergency room at AIMSS/AES, you will be greeted by one of our friendly receptionists who will then call a veterinary nurse to triage your pet in the waiting room. During the triage process, the nurse will conduct a quick assessment of your pet’s condition by feeling the pulse, looking at mucous membrane color, and evaluating breathing and mental status, among other things. We typically do all of this while we are also getting a brief history from you.
Following this initial assessment, if we have any concerns regarding your pet, we will ask for your permission to take your pet to our treatment room, where an emergency doctor will begin their physical exam. Depending on the situation, we may also ask you for permission to obtain baseline blood work, place a catheter to start fluids, and/or obtain an X-ray. We ask this of you on triage only if we feel it is warranted and to help us better assess the status of your pet so the doctor can provide you with a better picture of what might be going on.
Alternatively, if your pet is deemed stable, we prefer to leave them with you until the doctor is ready to speak with you.